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Short course

Oxford Leading Professional Service Firms Programme

University of Oxford

Key facts


Course information

Traditionally, professional service firms (PSFs) have been able to rely on their technical knowledge as a way of standing out in the market. However, the modern business landscape has become increasingly complex, and what was once a competitive advantage is now a basic business prerequisite.

The Oxford Leading Professional Service Firms Programme is designed to give senior leaders and partners in PSFs a crucial market edge. With a new set of competencies, you’ll be equipped to enhance your service offerings and transform your firm for a sustainable future. The programme focuses on leadership and strategy to address challenges distinct to PSFs, and provides an exclusive Oxford model to optimise your personal, firm and account for growth. Led by Programme Director and industry pioneer Michael Smets, you’ll learn to transition from an individual expert to an orchestrator who brings together teams, drives collaboration, and leads change. You’ll engage with the Swirl Model, a unique framework developed from Oxford Saïd research, which outlines the factors that drive continuous self-development and the components of a winning performance. By using this model within your own context, you’ll be empowered to deliver excellent client-centric services, broaden your reputational footprint, build your partner relationships, and enhance your expertise through learning. You’ll also walk away with a strategy for innovation and growth, securing a competitive advantage for you and your firm.

Is this programme for you?

This programme is designed for people working within professional service firms, either as senior managers or current and aspiring firm partners. Professionals from industries such as finance, accounting, IT, law, consulting, advertising, and insurance will have the opportunity to optimise their skills by focussing on leadership, strategy, and innovation.

Partners will have the opportunity to gain people management skills in order to better mitigate challenges unique to PSFs and drive innovation in their firm. By learning to transform firm capabilities, individuals will become prepared for the next stage of their career – equipped to manage and retain top talent, and develop a strategy that secures a competitive advantage.

This course is certified by the United Kingdom CPD Certification Service and may be applicable to individuals who are members of, or are associated with, UK-based professional bodies. The course has an estimated 95 hours of learning.

Note: should you wish to claim CPD activity, the onus is upon you. The London School of Economics and Political Science (LSE) and GetSmarter accept no responsibility, and cannot be held responsible, for the claiming or validation of hours or points

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